Hawk iLAN: increased performance, security, and reliability at an affordable price

Hawk iLAN

LAN Support Hawk iLAN was born because in today’s world the “break – fix” approach is no longer viable for the small businesses of the world. And most of these same small businesses can’t afford to hire a dedicated IT staff either to keep up with the very IT infrastructure that their business success depends on. Hawk iLAN is a proactive approach that allows our customers to see increased performance, security, and reliability at an affordable price.

With Hawk iLAN we have the capability to complete the following:

Computer Inventory / Audit
Remote Desktop Management / Remote Support
Patch Management
Network Monitoring / Alerts
Windows Event Monitoring / Alerts
Help Desk / Trouble Ticketing
Network Policy Enforcement
Integrated Reports
Maximum Security

Network Support With Hawk iLAN we are able to diagnose and resolve problems before they are apparent to your users.

The combination of our maintenance plan and remote capabilities will allow us to perform maintenance tasks during off hours so that your users are not interrupted during business hours.

Key Benefits:

Network Health and Systems Availability Increase While Reducing On-Site Visits
Improved Systems Availability Increases Employee Productivity
Help Desk Calls Dramatically Decline
Overall Environment Consistency
Cash Flow Predictability

What’s Included:

Servers

Unlimited Helpdesk and Remote Support
24/7 Monitoring
Patch Management
Monthly Reports
Active Directory Administrative Tasks

Workstations – Business Critical

Unlimited Helpdesk and Remote Support
24/7 Monitoring
Patch Management

Workstations – Business Standard

Unlimited Helpdesk Support
Patch Management

SNMP Devices

Discover SNMP-enabled devices
Define the characteristic to be monitored
24/7 Monitoring
Generate Alarms
Retrieve information stored on device